FAQ - Frequently Asked Questions

So you have a few questions about Small Car Sales. I compiled this very handy Frequently Asked Questions section. If you still have questions, please contact me.

General Questions


Do you take in part exchanges?

Yes, any part exchange is welcome, even if they are bigger, smaller, non runners or only just able to get to me.

Do you do finance?

I’m not registered to be able to offer any finance.
If you are looking for HP or a PCP package to finance your purchase, the best thing is to approach your Bank, or go onto a comparison site. They set out the exact cost, and the admin fees can be a lot lower than garage offered finance packages.

How long are the MOT on your vehicles?

A fresh new MOT is put onto any vehicle valued at above £1,500, before advertising. This is a back up to the condition of the vehicle which is unseen from the outside.

What warranty do you offer?

All vehicles over £1,500 have a free 3 months warranty by The Auto Group. These can be purchased for up to 36 months at the point of sale. They also come with 3 different levels of cover and repair value.

Do you work and service all of the sales vehicle?

I do preparation and arrange servicing, repairs and MOT’s at independent local garages. This includes any paint work should this be required.

Are you VAT registered?

Yes, I am VAT registered.

What experience do you have in the motor trade?

For the last 20 years I have been selling both new and used vehicles in Newbury, Bracknell and York. Previously I was a Tool Makers Engineer.

What are your opening hours?

As I work from home, I work off appointments, so I’m open 7 days a week, and outside normal office hours.

Can I test drive before buying?

Yes, a test drive is very important as no used vehicles are the same. I have trade plates for this. I also like to test drive a part exchange for the same reasons.

How far can I test drive?

If you need to drive on the motorway or need to see how it reacts to speed bumps, that’s where the test drive will aim for.

Can you find a vehicle for me?

Yes, please give me as much information about what you are looking for, and I will supply a vehicle to you.

What’s your email address?

Please use the contact-us page: https://smallcarsalesuk.com/contact-us

Do you have customer references?

Please ask me to show them to you.

What payments do you take?

Cash is OK up to £2,000, but the best for security, is a Bank transfer into my business account. You can do this here with me, or in advance before collection.

Can you Tax my new vehicle?

I have the V5c log book with the Doc number to enable you to road tax it before driving away.